Refund Policy – Non-Refundable

This Refund Policy (“Policy”) applies to all purchases made through Digital Creators (“Company,” “we,” “our,” or “us”). By placing an order on our website, you acknowledge and agree to the terms outlined below.

1. General Policy

All sales made on Digital Creators are considered final and non-refundable. Once an order has been placed and payment has been processed, the Company does not offer cancellations, returns, or refunds under any circumstances, except where required by applicable consumer protection laws.

2. Customer Responsibility

Before making a purchase, customers are responsible for:

  • Reviewing product descriptions, specifications, and sizes carefully.

  • Ensuring that the product(s) selected meet their requirements.

  • Contacting us for any clarifications regarding products before completing a purchase.

3. Exceptions – Damaged or Defective Products

While all sales are non-refundable, we stand by the quality of our products. If you receive a product that is damaged or defective, you must notify us in writing within 7 days of delivery, along with valid proof (such as photographs or unboxing videos). Upon verification, at our sole discretion, we may:

  • Replace the damaged or defective product with a new item of the same type; or

  • Provide store credit for future purchases (no cash refunds).

Failure to report the issue within the specified time frame will result in forfeiture of any replacement or credit eligibility.

4. Non-Eligibility for Refunds or Exchanges

Refunds, cancellations, or exchanges will not be provided in the following cases:

  • Customer changes their mind after purchase.

  • Incorrect product or size selected at checkout.

  • Delays caused by shipping carriers, customs, or unforeseen circumstances beyond our control.

  • Products showing signs of use, wear, or alteration after delivery.

5. Legal Rights

This Policy does not affect any statutory rights you may have under applicable consumer laws in your jurisdiction. To the extent permitted by law, our liability shall be limited strictly to the remedies outlined above.

6. Acceptance of Policy

By completing a purchase on our website, you confirm that you have read, understood, and agreed to this Non-Refundable Refund Policy.

For further assistance or queries, please contact us at:
📧 info@digital-creator.co.in

Scroll to Top